No Hassle Returns - Built for the Ride

Terms & Conditions

Last Updated: 11/14/2025

1. Introduction & Acceptance

Welcome to Harper Rodeo Denim ("Company," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website located at harperrodeodenim.com (the "Service") and the purchase of products from us.

By accessing or using our website, placing an order, or purchasing our products, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service or make purchases.

You must be at least 18 years old to use this Service and make purchases. By using this Service, you represent and warrant that you are at least 18 years of age.

2. Use of Website

You agree to use our website for lawful purposes only. You are prohibited from:

  • Using the site for any illegal or unauthorized purpose
  • Violating any international, federal, provincial, or state laws
  • Transmitting worms, viruses, or any destructive code
  • Attempting to interfere with, compromise, or disrupt the Service
  • Using the site to harass, abuse, or harm another person
  • Impersonating any person or entity

We reserve the right to terminate your use of the Service for violating any of these prohibited uses.

3. Products & Availability

We strive to provide accurate descriptions, images, and pricing for all products. However:

  • Colors may vary slightly due to monitor/device differences
  • Product availability is subject to change without notice
  • We reserve the right to limit quantities per customer
  • All product descriptions are subject to change
  • We reserve the right to discontinue products at any time

We do not guarantee that product descriptions or other content is accurate, complete, reliable, current, or error-free.

4. Pricing & Payment

Pricing

  • All prices are listed in USD unless otherwise specified
  • Prices are subject to change without prior notice
  • Applicable sales tax will be calculated based on delivery address
  • Shipping costs are additional and calculated at checkout
  • We reserve the right to correct pricing errors

Payment

  • Payment must be received before order processing
  • We accept major credit cards, debit cards, and other approved payment methods
  • All payments are processed securely through our payment partners
  • You authorize us to charge your payment method for all purchases

Order Acceptance

Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing, or fraud detection.

5. Shipping & Handling

Shipping Methods & Times

  • Standard Shipping: 5-7 business days at a flat rate of $10.00
  • Processing time: 1-2 business days before shipment
  • Weekend and holiday orders process the next business day

Shipping Responsibility

You are responsible for:

  • Providing accurate shipping addresses
  • Being available to receive shipments
  • Additional customs fees for international orders

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping carrier. We are not responsible for packages lost or stolen after delivery confirmation.

6. Returns & Refunds

Return Policy

  • Time Limit: 30 days from delivery date
  • Condition: Items must be unworn, unwashed, and in original packaging
  • Tags: All original tags must be attached
  • Return Authorization: Contact us before returning items

Non-Returnable Items

  • Items marked as "Final Sale"
  • Customized or personalized products
  • Items damaged by misuse or normal wear
  • Items returned without original packaging or tags

Refund Process

Approved refunds will be processed within 5-10 business days to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges for different sizes or colors of the same item, subject to availability. Exchange requests must be made within the return window.

7. Warranties & Product Quality

Limited Warranty

We warrant our products to be free from defects in materials and workmanship under normal use for 90 days from the date of purchase. This warranty does not cover:

  • Normal wear and tear
  • Damage from misuse, accidents, or negligence
  • Damage from improper care or cleaning
  • Alterations made by anyone other than us

Care Instructions

Each product includes specific care instructions. Following these instructions is essential for maintaining product quality and warranty coverage.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HARPER RODEO DENIM SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, use, or goodwill
  • Service interruption or failure
  • Procurement of substitute goods or services
  • Unauthorized access to your data

Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 12 months preceding the claim.

9. Intellectual Property Rights

All content on our website, including but not limited to:

  • Text, graphics, logos, and images
  • Product designs and descriptions
  • Website design and functionality
  • Trademarks and trade names

Are the exclusive property of Harper Rodeo Denim or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.

10. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms which is due to fire, flood, earthquake, pandemic, governmental action, war, terrorism, labor disputes, or other causes that are beyond our reasonable control.

11. Governing Law & Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms shall be resolved through the following process:

  1. Negotiation: Good faith negotiation for 30 days
  2. Mediation: Non-binding mediation if negotiation fails
  3. Arbitration: Binding arbitration in Raleigh, NC if mediation fails

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Privacy & Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your personal information.

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

14. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

15. General Disclaimers

Information Accuracy

The information provided on the Harper Rodeo Denim website is for general informational purposes only. We make no representations or warranties of any kind, express or implied, about the accuracy, completeness, reliability, or suitability of this information.

Product Use and Safety

Our products are designed for specific uses as described in product descriptions and care instructions. Harper Rodeo Denim is not liable for any damage, injury, or loss resulting from improper use of our products. Users are responsible for following all care instructions and using products as intended.

Website Availability

We do not guarantee that our website will be available at all times or that it will be free from errors, viruses, or other harmful components. We reserve the right to modify, suspend, or discontinue any part of our website at any time without notice.

16. Contact Information

Questions about these Terms and Conditions should be sent to us at:

Email: legal@harperrodeodenim.com

Mail: Harper Rodeo Denim
Attn: Legal Department
7800 Falls of Neuse Rd PO Box# 97441
Raleigh, NC 27615