No Hassle Returns - Built for the Ride

Privacy Policy

Last Updated: 11/14/2025

1. Introduction

At Harper Rodeo Denim ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide, including:

  • Name, email address
  • Billing and shipping addresses
  • Payment information (processed securely by our payment processors)
  • Account credentials and preferences
  • Communication history and customer service interactions

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address, browser type, and device information
  • Pages visited, time spent, and referral sources
  • Cookies and similar tracking technologies
  • Purchase history and browsing behavior

3. How We Use Your Information

We use your information for the following purposes:

  • Processing and fulfilling orders
  • Providing customer service and support
  • Sending order confirmations and shipping updates
  • Marketing and promotional communications (with your consent)
  • Improving our website and services
  • Fraud prevention and security
  • Legal compliance and dispute resolution

4. Cookie Policy & Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand website usage
  • Marketing Cookies: Used for personalized advertising
  • Preference Cookies: Remember your settings and preferences

You can manage cookie preferences through your browser settings.

5. Information Sharing & Disclosure

We do not sell your personal information. We may share information with:

  • Service Providers: Payment processors, shipping companies, email services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale
  • Consent: When you have given explicit permission

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, typically:

  • Account information: Until account deletion
  • Transaction records: 7 years for tax and legal purposes
  • Marketing data: Until you opt-out or request deletion
  • Website analytics: 26 months maximum

7. Your Rights (GDPR & CCPA)

GDPR Rights (EU Residents)

If you are located in the European Union, you have the following rights:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion of your data
  • Portability: Receive your data in a portable format
  • Restriction: Limit how we process your data
  • Objection: Object to processing for marketing purposes

CCPA Rights (California Residents)

California residents have additional rights under the CCPA:

  • Right to Know: What personal information we collect and how it's used
  • Right to Delete: Request deletion of personal information
  • Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
  • Right to Non-Discrimination: Equal service regardless of privacy choices

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits and updates
  • Employee training on data protection
  • Access controls and authentication measures

9. Third-Party Services

We work with trusted third-party services that may collect information:

  • Shopify: E-commerce platform and payment processing
  • Google Analytics: Website analytics and performance
  • Shipping Carriers: UPS, FedEx, USPS for order fulfillment
  • Email Services: Transactional and marketing communications

10. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions, concerns, or to exercise your rights, please contact us:

Email: privacy@harperrodeodenim.com

Mail: Harper Rodeo Denim
Attn: Privacy Officer
7800 Falls of Neuse Rd PO Box# 97441
Raleigh, NC 27615

Response Time: We will respond to your privacy requests within 30 days.